Job Description:
· Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
· Provide input to sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
· Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
· Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
· Conduct product demonstrations and emphasize saleable features/customer benefits.
· Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
· Report on the activities and products of the competitors.
· Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
· Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
· Maintain a customer complaints/issues log and follow up on customer issues.
· Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
· Work with internal stakeholders to ensure timely delivery or installation of products/systems.
· Support internal stakeholders in relationship development with key customers.
· Develop sales strategies and annual customer plans, aimed at achievement or surpassing of pre-determined sales objectives, supporting the growth of the company’s business (WD, range, shelf, activation, revenue management).
· Negotiate annual customer plan based on pre-determined company and business priorities.
· Prepare sales forecast for your customers.
